1. Who we are
1.1vakeel.ae is run by Vakeel ("Vakeel", "we", "us") in Dubai. Our company registration is in progress; our legal name, trade licence number and registered address will appear here once they are issued.
1.2Vakeel is an independent owner's-side inspection service for villa renovations, new villas built from the plot and office fit-outs in Dubai. We inspect, analyse and report to the owner.
1.3Vakeel does not build, design, quote, tender, negotiate or procure. We do not recommend contractors, designers or suppliers, and we take no fee or commission from anyone except the owner who hires us.
1.4You can contact us at hello@vakeel.ae or 800 VAKEEL (800 825335, from inside the UAE).
2. Using the site
2.1By using vakeel.ae you accept these terms. If you do not accept them, please do not use the site.
2.2The site is for owners and people acting for owners who want to understand or buy our services. You must be at least 18 to open an account or buy a service.
2.3Information on the site, including guides, examples, sample projects, sample reports, the sample dashboard and the fee calculator, is general information. It is not advice on your project. Fees, totals and comparisons shown by the calculator, in an estimate you download or in anything else we produce automatically are estimates, based on the information you give and our published prices at the time. They are not a quote or an offer and do not form a contract. The fee that applies to you is the one in your signed Order Form, set after we have reviewed your project, and it may differ from an estimate. Figures shown for other kinds of help, such as a project manager or an owner's representative, are typical market ranges, not quotes from any firm. Examples, sample projects, photos and illustrations show how our service works; they are not results we promise for your project. Our published prices may change at any time.
2.4We aim to keep the site available and accurate but do not promise that it will always be available, error-free or up to date. We may change, suspend or withdraw any part of it.
3. Accounts
3.1You need an account to keep your Compare quotes results, buy a paid service or use the client dashboard.
3.2You must give accurate details and keep them up to date. Keep your login private. You are responsible for what happens under your account unless it results from our failure to keep the site secure.
3.3You may invite others (for example a family member or adviser) to view your account. You are responsible for who you invite and what access you give them.
3.4Contractors do not have accounts. Where you ask us to, we send a contractor a secure link to see or respond to specific items. The contractor can only see what the link shows.
3.5You can close your account at any time by emailing hello@vakeel.ae. If you have a paid service running, closing your account is handled under that service's terms. We may suspend or close an account that breaks these terms, after telling you why where we reasonably can.
4. Compare quotes
4.1What it is. Compare quotes is a free service. You send us two or three contractor quotes with your name, email and a few project details, and we send you a first read, usually within one working day: what is missing, what looks high or low, and what each quote comes to with the gaps filled in. The page also has a demonstration using a sample project.
4.2It is indicative only. The first read is based only on the quotes and information you send. It is only as complete and accurate as that information. We do not check the quotes against the site, the drawings or the contractor, and the first read is not the detailed quote report. It is an opinion with estimates. It is not a valuation, a quote, or a guarantee of what any contractor will charge.
4.3It is not advice to choose or reject anyone. Compare quotes does not tell you which quote to accept or reject, and it is not advice to choose or reject any contractor. It does not recommend any contractor, designer or supplier. It does not say whether a price is fair for the work. The decision is always yours.
4.4Not a paid report. A detailed quote report, reviewed by our engineers, is a separate paid service under the One-off Services Terms (D11). Using Compare quotes does not create any client relationship with us.
4.5What we keep. Because you send us your quotes and contact details, we keep them to prepare your first read, to answer your questions and to follow up once about our paid services. You can ask us to delete them at any time. We may keep anonymous figures from quotes (such as package prices per sq ft) that cannot identify you, your project or the contractor. See our Privacy Policy (D05).
4.6Your right to upload. Only upload quotes you are entitled to share. Do not upload anything that contains other people's personal data beyond what is on a normal quote (such as a contractor's company contact details).
5. Content and intellectual property
5.1The site, its text, design, tools, software, calculators, templates and the Vakeel name and logo belong to Vakeel or our licensors. You may view and print pages for your own use in connection with your project.
5.2You may not copy, sell, frame, reverse-engineer or reuse any part of the site or its tools for a commercial purpose without our written permission.
5.3You keep ownership of what you upload. You give us permission to store and process it to provide the site and the services you ask for, as described in our Privacy Policy (D05).
5.4We may use anonymous, combined figures (for example the average number of scope gaps across quotes) to improve our tools. These never identify you, your property or a contractor.
6. Acceptable use
You must not:
- break any law or anyone else's rights when using the site;
- upload anything false, defamatory or that you are not entitled to share;
- upload viruses or harmful code, or try to get into parts of the site or other accounts you are not allowed to reach;
- use automated tools to copy or extract content or results from the site;
- overload or interfere with the site;
- pretend to be someone else, or pretend to act for Vakeel.
7. Paid services
7.1Paid first steps (detailed quote report, pre-construction review, baseline survey, Project roadmap and defects-period inspection) are governed by the One-off Services Terms (D11), which you accept at checkout.
7.2Monthly site visits, the dashboard and add-ons are governed by the Client Services Agreement (D09) and your signed Order Form (D10).
7.3If these terms conflict with D09, D10 or D11 on a paid service, those documents apply.
7.4Prices on the site exclude VAT at 5%, which is added to invoices.
8. Our liability for the free site
8.1The free site and Compare quotes are provided "as is". You use them at your own risk and you should not rely on them alone to make a decision about your project.
8.2To the extent the law allows, we are not liable for any loss arising from your use of the free site or Compare quotes, including any loss from choosing, rejecting or paying a contractor, and we are not liable for indirect or consequential loss of any kind.
8.3If we are found liable to you in connection with the free site despite clause 8.2, our total liability is limited to AED 500.
8.4Nothing in these terms limits liability that the law does not allow us to limit.
9. Links
The site may link to other websites, such as government authority pages. We do not run those sites and are not responsible for their content. A link is not a recommendation of the site or of anyone named on it.
10. Changes
We may update these terms. The date at the end shows the latest version. If a change is significant, we will tell account holders by email or in the dashboard before it takes effect. Continuing to use the site after that date means you accept the new terms.
11. Law and disputes
11.1These terms are governed by the laws of the United Arab Emirates as applied in the Emirate of Dubai.
11.2If a dispute arises, we will first try to settle it through good-faith discussion for 14 days from written notice. If it is not settled, it goes to the Courts of Dubai.
11.3These terms are written in English. If an Arabic translation is needed for a court or authority, the English version prevails to the extent the law allows.
12. Contact
Vakeel, Dubai, United Arab Emirates. Email hello@vakeel.ae. Phone 800 VAKEEL (800 825335, from inside the UAE).
Last updated: 6 October 2026.